Return Policy

All our items are made to order. Please allow up to two weeks, from the time of your online order, to receive shipment confirmation. Please Contact Us if you have any questions.

If you have received a damaged or defective item, please Call Us at (561) 441-1588 or Email Us at biggnews@gmail.com
to rectify the issue immediately.

We ONLY offer STORE CREDIT for RETURNS, as we are unable to issue a refund to the original method of payment.

All items must be in the condition you received them - unworn, unwashed, tags attached and in resell-able condition. We are unable to accept returns on any special order and/or custom items, final sale items, items that have become damaged due to normal wear and tear, and any shipping charges incurred.

If you wish to return your clothing item, please contact us within 10 days of receipt, based on UPS tracking. After 10 days we are unable to authorize a return.

CONTACT US
Patti Biggs
biggnews@gmail.com
(561) 441-1588

Once you receive return authorization, please mail, with tracking, your return item(s) and invoice to:
Patti Biggs
1918 Antigua Road
West Palm Beach, FL, 33406

Please allow up to 7 days for processing once we receive your return from the carrier. You will receive an email confirmation that your return has been accepted along with your STORE CREDIT. Store Credit does NOT expire. You will be credited back the amount of the returned item you originally paid. Shipping is unable to be credited.

Store Credit is unable to be applied to future purchases before the returned item(s) have been received and processed and a Store Credit has been issued.

In the event that you purchase an item that is no longer in-stock, we will immediately process a full refund in the form of payment originally used.